A Proposal For A New Training System At Marco s - 1957 Words

MEMORANDUM To: Rick Michaud, CEO of Marco s From: Alyssa O Connor, Shift Supervisor Date: March 5, 2015 Subject: A proposal for a new training system at Marco s I have attached my proposal for a new training system for the small-chain, Italian restaurant, Marco s. Throughout the year, Marco s will hire employees, they will promote employees, they will fire them, and a majority of the new employees will quit. Marco s has a high turnover rate, due to the lack of an effective training system. With an effective training system, it will increase employee morale, which will positively affect customer satisfaction. The benefits of investing in a training program outweigh the costs, it will pay for itself. Creating an effective training program is essential to the success of your business. There are many restaurants that have found a training program that have had positive outcomes. In my research, I have found restaurants similar to Marco s and used their training systems as a guideline to conduct a system that is well-suited for Marco s. Marco s should implement a â€Å"Train Your Trainer† program. I like this method of training for the small-chain restaurant. Having at least one person at each store trained to train other employees would be beneficial. Each store could be held accountable for mistakes. This kind of training could also help reduce mistakes, which will help save the company money. Having an effective training program will reduce the turnover rate,Show MoreRelatedThe Cost Of Tuition Is Extreme1111 Words   |  5 Pagesbest universities in the world, so is the fact that the cost of tuition is extreme. Of course, this is no problem for the upper class; however, for those belonging to the middle and lower classes, it makes it increasingly difficult to afford. What s the score? 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